Subject: RE: Refund issue #6449892845
From: Sagaya Suresh Kumar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, ali inayat <[email-masked]>
Date: Sun, 9 Feb 2020 07:22:29 +0000

Dear Ratheesh – Please check and update

Regards
Sagaya Suresh
+966 565165997
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, February 03, 2020 9:50 AM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; ali inayat <[email-masked]>
Subject: Re: Refund issue #6449892845

External email sender, please take precaution.
Hi Team,

We are still waiting an update on below case.
please help us to close this case asap.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 30 January, 2020 01:47:58
Subject: Refund issue #6449892845

​Hi Team,

With reference to order #6449892845

​As we can see that the refund of RMA:23208370 has been done for only 9 item, but customer saying that she has returned 12 items.
Item which is not refunded.
161930156 - - Textured Sweatshirt with Round Neck and Long Sleeves SAR 40
161901278 - - Textured Round Neck Sweater with Long Sleeves SAR 45
161905386 - - Marie Printed Sweatshirt with Round Neck and Long Sleeves SAR 40
Can you please check and update us how many item received in this order.
​
Regards,
Fauzan

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