Subject: Store discount issue
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 7 Feb 2020 15:30:47 -0700 (MST)

Hi Team, 

Ticket number: 438114 
Problem Statement: Did not get store discount 
Order Date: Jan 25, 2020 
Order ID: 6462525583 
Tracking ID: 646252558323999991 
Store code: Centrepoint21132 
Assistance Required: Need store discount 

Issue Description: Customer placed an order on 25 Jan, 2020 as a click and collect and when she went to store to collect her order so she purchased some item from store to get store discount. 

However, she did not get any store discount for store purchase. She also showed email confirmation that she will get a discount on her store purchase. She also complain regarding the same to the store manager. 

Customer details are: 
Name: Rola Sammour 
Email: [email-masked] 
Conatct number: +966533324499 and +966505586860 

Kindly check and update. 

Thank you for your help! 

Regards, 
Shivani