Subject: Fwd: late shipping-click and collect 6457239447
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Ahmad Daher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 7 Feb 2020 08:05:56 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern, 
the issue is pending since very long time it has been escalated several times, 
Kindly do the needful. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, December 31, 2019 4:24:49 PM 
Subject: late shipping-click and collect 

Hi Team, 

Ticket number: 372238 
Problem Statement: Late Shipping 
Order Date : Dec 18, 2019 
Order ID: 6457239447 
Store code: Centrepoint21040 
Tracking ID: 645723944722999991 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Dec 18, 2019 and till now he has not received the order. As per the hybris the order status is ready to be shipped. 

We have already escalated this case to warehouse on 28 Dec, 2019 but did not get any response. 

Customer is chasing us for his order so we request you to expedite the shipping date as customer is a with us since 2018. 

Kindly check and advice. 

Regards, 
Shivani