Subject: Re: Delay in Ready For Pickup //6461450912
From: Seeta Seeta <[email-masked]>
To: Sagaya Kumar <[email-masked]>
Cc: max MakkahMall <[email-masked]>, ali inayat <[email-masked]>, maxwhryd ecom <[email-masked]>, Suvadeep Saha <[email-masked]>, raghu pillai <[email-masked]>, "Elvis V. Garcia" <[email-masked]>, Sumon Satish <[email-masked]>, Kanteeban Singaravelu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ghazi Mohammad Ahmed <[email-masked]>, escalations dxbtea
Date: Thu, 6 Feb 2020 22:38:03 -0700 (MST)

Hi Team, 

Still, we are waiting for an update from the store team. 

Thanks & Regards, 
Seeta Kunwar 

From: "Sagaya Kumar" <[email-masked]> 
To: "max MakkahMall" <[email-masked]>, "ali inayat" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "raghu pillai" <[email-masked]>, "Elvis V. Garcia" <[email-masked]>, "Sumon Satish" <[email-masked]>, "Kanteeban Singaravelu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ghazi Mohammad Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "abhilash kuttalam" <[email-masked]>, "jessie caparas" <[email-masked]> 
Sent: Saturday, February 1, 2020 5:47:22 PM 
Subject: RE: Delay in Ready For Pickup //6461450912 

Dear Team – kindly respond on urgent about this order dispatch and received status on urgent!! 

	

Order No 	

AWB 	

Store code 	

Concept 	

Region 	

Packet Count 	

Delivery Type 	

Shipout Date 	

RYD RDC Handover Date 

6461450912 	

######## 	

60186 	

Max 	

JEDDAH 	

1 	

RBC 	

18-Jan-20 	

18-Jan-20 

Regards 

Sagaya Suresh 

+966 565165997 

-----Original Message----- 
From: max MakkahMall <[email-masked]> 
Sent: Friday, January 31, 2020 5:10 PM 
To: Inayat Ali <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Raghu Pillai <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ghazi Mohammad Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Delay in Ready For Pickup //6461450912 

Dear Team 

We still didn't received this parcel from warehouse... 

With Best Regards 

Mohammed Harun 

Max Makkah Mall 

M: 0544372907 IP:7571 

Makkah, Saudi Arabia 

-----Original Message----- 

From: Inayat Ali 

Sent: Friday, January 31, 2020 4:53 PM 

To: Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; max MakkahMall < [ mailto:[email-masked] | [email-masked] ] > 

Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ghazi Mohammad Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 

Subject: Re: Delay in Ready For Pickup //6461450912 

External email sender, please take precaution. 

Hi Team 

Please share an update for Order ID: 6461450912 

The order was placed on 17th Jan and yet not available for pick up. 

Thanks 

Inayat Ali 

________________________________ 

From: "Ghazi Mohammad Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 

To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 

Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 

Sent: Friday, 31 January, 2020 18:57:26 

Subject: Delay in Ready For Pickup //6461450912 

Hi Team , 

With the reference order number : 6461450912 Tracking id : 646145091222999991 Store code : 60186 , Customer placed order on Jan 17, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped , we escalated this case to warehouse 3 times but no response . 

Please look for this issue and update us . 

Regards, 

Ghazi 

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