Subject: Re: Not picked // 6453728766
From: Shakeeb Arsalan <[email-masked]>
To: Ghazi Mohammad Ahmed <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 6 Feb 2020 09:17:52 -0700 (MST)

Hi Ghazi, 

Refund has been initiated, inform the customer and resolve the ticket 

From: "Ghazi Mohammad Ahmed" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 6 February, 2020 17:18:38 
Subject: Not picked // 6453728766 

Dear Team , 

With reference order number : 6453728766 
In Hybris the order status is not picked and the customer is claiming for the refund so we emailed the warehouse 3 times to do the RTS but no response . 

So please look for this issue and update us . 

Regards, 
Ghaz