Subject: RE: Refund not processed /6457110052
From: Sagaya Suresh Kumar <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sharf Alkebsi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 6 Feb 2020 13:03:47 +0000

Dear Team – Please do manual refund for this missing item and close this case ( Lost in Transit )

Please find the attachment Mail!!

Regards
Sagaya Suresh
+966 565165997

From: Inayat Ali <[email-masked]>
Sent: Tuesday, February 04, 2020 6:19 PM
To: Ksaconloc Returns <[email-masked]>; Suvadeep Saha <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Sharf Alkebsi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed /6457110052

External email sender, please take precaution.
Hi Team

Request to check and update refund status for Order ID: 6457110052, AWB: 34114069925441.

This has been pending for a while now.

Thanks
Inayat Ali

________________________________
From: "Sharf Alkebsi" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 4 February, 2020 20:34:47
Subject: Refund not processed /6457110052

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 12/24/19

Order ID: 6457110052
Returned Item ID : 03160008
Return Tracking ID: 34114069925441
RMA : 23136009
Assistance Required: As per Fetchr the shipment has been submitted to you, Kindly check and if you have received it Kindly process the refund.

Regards,
Sharaf

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Subject: RE: [#422111] - Product information
From: Ksaconloc Returns <[email-masked]>
To: Max <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 12:33:36 +0000

Dear Team,

We have received only 10 item which we have already processed. Please find below details

Thanks,

Ratheesh.

From: Max <[email-masked]>
Sent: Saturday, January 25, 2020 3:25 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#422111] - Product information

External email sender, please take precaution.

​

Hi Team,

Subject : Refund Process

Problem Statement – Refund Issue

Order ID: 6457110052

AWB - 34114069925441.... Through AWB we can see that the returned items have delivered on your end.

Return Request Placed on : 12/24/19 2:15 PM

RMA : 23136009

No Of The Returned Items = 11

Assistance Required – Need Refund Initiation

Please check on this and initiate the refund ASAP.

Warm Regards,

Sharaf Ali

   On Sat, 25 Jan at 3:20 PM , يوسف سالم ال خريم <[email-masked]<mailto:[email-masked]>> wrote:

   قمت بارجاع بعض القطع ولاوالت قيد التنفيذ علما بأنه تم استلام القطع واستلمت الوصل بتاريخ 24 ديسمبر ولكن لم يتم استعادة المبلغ حتى الان / App Version: 6.25 / Android Version: 9

   422111:1125156