Subject: RE: price difference order :6450910680
From: Sachin Maheshwari <[email-masked]>
To: Inayat Ali <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Wed, 5 Feb 2020 11:09:34 +0000

@Escalations Dxbteam<mailto:[email-masked]>,

Please issue a GV to customer for SAR 375/- redeemable on SAR SAR 749/- valid for two weeks.

Regards
Sachin
04-5175412

From: Inayat Ali <[email-masked]>
Sent: Friday, January 31, 2020 5:39 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammed Obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: price difference order :6450910680

External email sender, please take precaution.
Hi Sachin

Request to check below escalation and suggest next step of action.

Thanks
Inayat Ali

________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 31 January, 2020 18:42:21
Subject: price difference order :6450910680

Hi Team ,

Ticket number:412235

with reference to order 6450910680 this order got cancelled by the system ,

order created:Nov 11, 2019 at that time this item :160391948 had a discount its price before

discount SAR749.00

 after discount SAR374.00

and the customer raised a complain to the ministry of E-commerce (check the attachment )

we escalated to sachin twice but there is no response from his side ,

Regards,
Obiedo

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