Subject: Missing part // 6462843681
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 4 Feb 2020 18:03:59 -0700 (MST)

Hi Team, 

Ticket number: 435079 
Problem Statement: Missing part 
Order Date : Jan 27, 2020 
Delivery date: Jan 30, 2020 
Order ID: 6462843681 
Tracking ID: 45067270150 
Assistance Required: Need missing part 

Issue Description: Customer received his order with all the items. However, he ordered the one item #160631778 - - Tri-Scooter Frame with Adjustable Handlebar and there is one missing part. 

As per the manual the item contains one extra part which is in Catalogue item 1 part is missing. 

But as per our website's pictures the item does not contain that part. 
https://www.babyshopstores.com/ae/en/Baby-and-Moms/Toys/Outdoor-Play/BABYSHOP-Tri-Scooter-Frame-with-Adjustable-Handlebar/p/160631778 

Kindly check and update. 

Thank you for your help! 

Regards, 
Shivani