Subject: Return Issue - 9759997388
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Tue, 4 Feb 2020 16:28:07 -0700 (MST)

Hi Team, 

With reference to the order number: 9759997388 

Kindly arrange a call with the customer on +971527747111 to confirm if she still wish to return the items. We have created return request for this order multiple times, once with Aramex and then with LMG. In Aramex the collection got cancelled as they were unable to reach out to the customer and in case of LMG the customer picked up the call once and scheduled it for the next day, since then she never picked up the call as informed by LMG. The same got cancelled on Jan 18, 2020. 

If she still wish to return the items we will create another RMA. 

Thank you for your help! 

Regards, 
Apoorv