Subject: KNET Refund - 8369309577
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 4 Feb 2020 11:27:04 -0700 (MST)

Hi Team, 

With reference to the order number: 8369309577 

Order is on validation cancellation and the authorization is accepted - communication problem. There is a ticket on hybris that is raised for this refund. Kindly assist with initiating this KNET refund. Please find attached the screenshot of the transaction shared by the customer. 

Please look into this and advise further. Thank you for your help! 

Regards, 
Apoorv