Subject: Gift card showing expired
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Feb 2020 11:06:05 -0700 (MST)

Hi Team, 

Problem Statement: Gift card showing expired Ticket number: 435107 

Issue Description: Customer got 2 MAX e-gift cards and when he used the gift card at store both was showing expired. However customer did not used the card to place any order. 

The details of the gift cards are: 

Card number: 1595129440611821732933809 
Pin: 3698 
Value: AED 55 
Concept: MAX UAE Store 
Validity: 04 March, 2020 

Card number: 1595129440611821903631802 
Pin: 5634 
Value: AED 100 
Concept: MAX UAE Store 
Validity: 04 March, 2020 

Please check and update. 

Thank you for your help! 

Regards, 
Shivani