Subject: Refund issue _ 6459314243
From: Ahmad Daher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Feb 2020 05:28:27 -0700 (MST)

Dear all 

There is no response, please check and assist 

Ticket #428934 

Problem Statement: Refund Not Processed 
Order Date : Jan 2, 2020 
Order ID: 6459314243 
Return Tracking ID: 3411581541014 
RMA 23153262 
Assistance Required: Need refund for customer. 

Issue Description: As per Fetcher website the order has been returned to shipper on 12 Jan 2020, and till now the status on hybris is SUBMITTED_TO_WAREHOUSE 
Kindly process the refund asap . 

Regards, 
Ahmad