Subject: Re: Late Shipping // 6462218497
From: Inayat Ali <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>, [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 4 Feb 2020 04:08:58 -0700 (MST)

Hi Team 

Please share the status for Order ID: 6462218497 

The customer placed the order and it's yet to dispatch from the warehouse. 

Request to check and do the needful. 

Thanks 
Inayat Ali 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 4 February, 2020 16:15:13 
Subject: Late Shipping // 6462218497 

Hi Team, 

Problem Statement:Late Shipping 

Order Date : Jan 22, 2020 

Order ID: 6462218497 
Tracking ID: N/A 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 22, 2020 and till now the customer has not received the order. As per the hybris no consignment is available . 

Customer is chasing us for his order so we request you to assist us to resolve the case. 

Regards, 
Shafeeque