Subject: cancellation pending for long time /9767643832
From: Ammar Ali <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 4 Feb 2020 02:58:52 -0700 (MST)

We have added this order number to the cancelation sheet many times and escalated this issue to the store and Jira but no action has been done yet 

Hi Team, 

Problem Statement: Cancel Order 
Order Date : 17 Jan 2020 
Order ID: 9767643832 
Tracking ID: NA 
Store ID: Max60318 
Assistance Required: Kindly cancel the order 

Issue Description: The customer placed an order on Jan 17, and now she is asking to cancel her order. Please find attached customer's request to cancel the order. 
​ 
Regards, 
Nikhil.