Subject: Re: Approval for refund #9765793849
From: Seeta Seeta <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, ali inayat <[email-masked]>
Date: Mon, 3 Feb 2020 23:07:34 -0700 (MST)

Hi Sachin, 

Thank you for your response. 

Needful has been done. 

Thanks & Regards, 
Seeta Kunwar 

From: "Sachin Maheshwari" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ali inayat" <[email-masked]> 
Sent: Monday, February 3, 2020 5:15:42 PM 
Subject: RE: Approval for refund #9765793849 

If the RMA has been scanned, please go ahead with Manual Refund. 

Regards 

Sachin 

04-5175412 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Monday, February 3, 2020 2:45 PM 
To: Sachin Maheshwari <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; ali inayat <[email-masked]> 
Subject: Approval for refund #9765793849 

External email sender, please take precaution. 

Hi Sachin, 

With reference to order # 9765793849 

Customer has returned the order and warehouse already processed the RMA: 42718112 . But due to some tech issue the refund is rejected, we have raised JIRA to process the refund but they update us to take approval from the concept and process the manual refund. 

JIRA ticket : [ https://landmark.atlassian.net/browse/REL-82257 | https://landmark.atlassian.net/browse/REL-82257 ] 

Can you please check and give the approval for the refund. 

Regards, 

Fauzan 
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