Subject: Ticket Assigned - Conversation with Fuzzy Popsicle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 04:28:30 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fuzzy Popsicle Fuzzy Popsicle                    Hi           07:56 AM, 04th Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           07:56 AM, 04th Feb                     Fuzzy Popsicle                    Is there someone who can help me           07:56 AM, 04th Feb                     Fuzzy Popsicle                    I had received my order last night           07:57 AM, 04th Feb                     Fuzzy Popsicle                    And two of the things I have again received it wrong           07:57 AM, 04th Feb                     Fuzzy Popsicle                    I had ordered something else and you guys have sent something else           07:58 AM, 04th Feb                   Fauzan                   we are really sorry for the inconvenience            07:58 AM, 04th Feb                   Fauzan                   can you please share the order number           07:59 AM, 04th Feb                     Fuzzy Popsicle                    Ok           07:59 AM, 04th Feb                     Fuzzy Popsicle                    6463573140           08:01 AM, 04th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:03 AM, 04th Feb                   Fauzan                   can you please share the item name which you have received wrong           08:05 AM, 04th Feb                     Fuzzy Popsicle                    Round dangler earrings and graphic printed long sleeves shirt and jog set           08:06 AM, 04th Feb                     Fuzzy Popsicle                    Hello           08:09 AM, 04th Feb                   Fauzan                   we are really sorry for the inconvenience            08:09 AM, 04th Feb                     Fuzzy Popsicle                    I can mange with earrings..... But I need that long sleeves set with joggers set           08:10 AM, 04th Feb                     Fuzzy Popsicle                    This is the second time happening with me           08:10 AM, 04th Feb                   Fauzan                   we will raise a return return request for the wrong items and refund for the both items           08:10 AM, 04th Feb                     Fuzzy Popsicle                    I don't need refund           08:11 AM, 04th Feb                     Fuzzy Popsicle                    I want that item           08:11 AM, 04th Feb                     Fuzzy Popsicle                    This is not my mistake......           08:11 AM, 04th Feb                     Fuzzy Popsicle                    And this mistake has been done for the second time           08:12 AM, 04th Feb                   Fauzan                   we are really sorry for the inconvenience            08:12 AM, 04th Feb                     Fuzzy Popsicle                    And I politely request to send me the item which I had ordered           08:12 AM, 04th Feb                     Fuzzy Popsicle                    Last time I had not raised an issue thinking it was a mistake           08:14 AM, 04th Feb                     Fuzzy Popsicle                    But again this has been done           08:14 AM, 04th Feb                     Fuzzy Popsicle                    I don't need a refund..... I need my item.           08:15 AM, 04th Feb                   Fauzan                   we are really sorry for the inconvenience            08:15 AM, 04th Feb                   Fauzan                   we will share your feedback to our concern team to work on it           08:15 AM, 04th Feb                     Fuzzy Popsicle                    Sure..... And pls make that work fast.           08:16 AM, 04th Feb                   Fauzan                   and really for that we are unable to send the item again           08:16 AM, 04th Feb                     Fuzzy Popsicle                    That's not my problem           08:16 AM, 04th Feb                     Fuzzy Popsicle                    We trust you and make orders           08:17 AM, 04th Feb                     Fuzzy Popsicle                    And when we open the box           08:17 AM, 04th Feb                   Fauzan                   sure and will initiate a return request  for the wrong item           08:17 AM, 04th Feb                     Fuzzy Popsicle                    One of my order is still pending           08:17 AM, 04th Feb                     Fuzzy Popsicle                    It's been a month now           08:18 AM, 04th Feb                     Fuzzy Popsicle                    Will you upgrade me on that           08:18 AM, 04th Feb                   Fauzan                   can you please share the order number           08:19 AM, 04th Feb                     Fuzzy Popsicle                    6460823034           08:19 AM, 04th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:20 AM, 04th Feb                     Fuzzy Popsicle                    Delivery 2 hasn't been received still yet           08:21 AM, 04th Feb                   Fauzan                   Thank you for holding up            08:21 AM, 04th Feb                   Fauzan                   we are sorry for the delay           08:21 AM, 04th Feb                   Fauzan                   we will raise a request to our delivery partner to deliver the order as soon as possibel           08:22 AM, 04th Feb                     Fuzzy Popsicle                    And how will I know this time I will get the delivery           08:22 AM, 04th Feb                   Fauzan                   we will update you on your email [email-masked]           08:24 AM, 04th Feb                     Fuzzy Popsicle                    How can you assure?           08:24 AM, 04th Feb                     Fuzzy Popsicle                    Plz change the email to           08:25 AM, 04th Feb                     Fuzzy Popsicle                    [email-masked]           08:25 AM, 04th Feb                   Fauzan                   email updated           08:25 AM, 04th Feb                     Fuzzy Popsicle                    Plz send the email on the above addre           08:25 AM, 04th Feb                     Fuzzy Popsicle                    ss           08:25 AM, 04th Feb                   Fauzan                   Is there anything else I can help you with?            08:27 AM, 04th Feb                     Fuzzy Popsicle                    No thanks           08:27 AM, 04th Feb                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           08:28 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/442502