Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 03:09:48 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:00 AM, 04th Feb                   Bot                   Hi again!           07:00 AM, 04th Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           07:01 AM, 04th Feb                     User                    9768563809 this is my order number           07:02 AM, 04th Feb                     User                    I wanted to return 2 items           07:02 AM, 04th Feb                     User                    What is the ststus           07:02 AM, 04th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           07:02 AM, 04th Feb                     User                    Surd           07:03 AM, 04th Feb                     User                    Sure     
       07:03 AM, 04th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           07:03 AM, 04th Feb                   Fauzan                   can you please share with us name of the items that you want to return it           07:04 AM, 04th Feb                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           07:06 AM, 04th Feb                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:09 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/442448