Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Feb 2020 18:32:10 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
<br>
The order is marked to be attempted at the earliest. <br>
<br>
Thanks 
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<span class="labelnormal"><span class="labelname_sf">Mahmoud AlFaqier</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/2/2020 2:27 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#410383] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Any update on below case.</div>

<div dir="ltr">we can not see any update on tracking number since 14 Jan 2020</div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>

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<blockquote class="freshdesk_quote">On Fri, 31 Jan at 10:38 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span>

<div>Dear Team,   <br>
<br>
Thank you for reaching out to us. <br>
<br>
Kindly note that we will do our best to arrange a delivery attempt as soon as possible.  <br>
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/1/2020 2:15 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#410383] - Delivery<br>
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<div dir="ltr">Hi Team,</div>

<div> </div>

<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date :<strong dir="ltr">13-Jan-2020</strong><br>
Order ID: <strong dir="ltr">6460771311</strong><br>
Tracking ID: <strong dir="ltr">S000449593644</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 15/01/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Fauzan</div>

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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 18 Jan at 4:38 PM , Shipa Delivery Support &lt;[email-masked]&gt; wrote: <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">Dear Team,</span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">Kindly note that we will not be able to arrange it today, however we will do our best to arrange it tomorrow ASAP.</span></span></span></span></span></span></span><br>
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<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">Best regards</span></span></span></span></span></span></span>

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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img class="fr-fic fr-dii" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div dir="ltr">From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/1/2020 3:33 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#410383] - Delivery<br>
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<div>Hi Team,</div>

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<div>Subject : Late delivery</div>

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<div>Problem Statement – Late Delivery</div>

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<div dir="ltr">Order ID- 6460771311</div>

<div dir="ltr"> </div>

<div dir="ltr">Tracking ID - S000449593644</div>

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<div>Assistance Required – Need urgent delivery</div>

<div> </div>

<div dir="ltr">Order placed on : 13-Jan-2020</div>

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<div>Please update us about the delay in delivery and arrange a delivery ASAP.</div>

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<div dir="ltr">Regards,</div>

<div>Noor</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/410383