Subject: Approval for refund #9765793849
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, ali inayat <[email-masked]>
Date: Mon, 3 Feb 2020 03:44:56 -0700 (MST)

Hi Sachin, 

With reference to order # 9765793849 

Customer has returned the order and warehouse already processed the RMA: 42718112 . But due to some tech issue the refund is rejected, we have raised JIRA to process the refund but they update us to take approval from the concept and process the manual refund. 
JIRA ticket : https://landmark.atlassian.net/browse/REL-82257 

Can you please check and give the approval for the refund. 

Regards, 
Fauzan