Subject: RE: proof of collection / 6455713019
From: Anwar Abdullah <[email-masked]>
To: Centrepoint Thumama <[email-masked]>, Manager Thumama <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nesreen Saeed <[email-masked]>, Arnel Navor <[email-masked]>, Samudaya Fernando Hewage <[email-masked]>
Date: Mon, 3 Feb 2020 08:17:40 +0000

Dear @Manager Thumama<mailto:[email-masked]> & @Shakeeb Arsalan<mailto:[email-masked]>

I’m trying to communicate with customer on his mobile number but no respond.
I will try today again once more time to call .. I ‘ll update you later

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Anwar Abdullah
Sent: Sunday, February 2, 2020 2:40 PM
To: Centrepoint Thumama <[email-masked]>; Manager Thumama <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nesreen Saeed <[email-masked]>; Arnel Navor <[email-masked]>; Samudaya Fernando Hewage <[email-masked]>
Subject: RE: proof of collection / 6455713019

Dear @Centrepoint Thumama<mailto:[email-masked]>,

Pls find the customer detailes .. and update us .

Customer Name : Abdulaziz
Customer Moblie : 0599991177

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Centrepoint Thumama <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 1, 2020 8:12 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manager Thumama <[email-masked]<mailto:[email-masked]>>
Subject: Re: proof of collection / 6455713019

Dear Team,

As know we that we can't see the details of customer collection details like date, customer name, mobile no, bin no etc. So kindly share all the details.

Thanks & Regards
Suk Gurung
0556718478
CP Thumama - 21239
Email: [email-masked]<mailto:[email-masked]>

[1493221463627_PastedImage]

________________________________
From: Manager Thumama <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 1, 2020 7:52 PM
To: Centrepoint Thumama <[email-masked]<mailto:[email-masked]>>
Subject: Fw: proof of collection / 6455713019

Dear Suk

Plz check

Thanks & Regards,
MAHBOOB
MANAGER-CP-THUMAMA.
0503371736
[1493221463627_PastedImage]

________________________________
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 1, 2020 6:37 PM
To: Manager Thumama <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: proof of collection / 6455713019

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 1 February, 2020 11:48:32
Subject: proof of collection

Hi Team,

ticket id:393845
​
Problem Statement: Customer has not collected the order
Order Date : 05-Dec-2019
Order ID: 6455713019
Tracking ID:645571301922999991
Store Code: ShoeMart21239
Assistance Required: Need proof of Collection
Issue Description: The order was placed on 05-Dec-2019, And as per hybris the order is collected on 09/12/19.
Kindly update us with proof of collection.

 we have already escalated to the store for the same but got no response

Regards,
Asjad

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