Subject: RE: Refund to Bank account: Case id - 416455, Order Number: 6458359532
From: Mohd Imran <[email-masked]>
To: Arjun Thapa <[email-masked]>, Mohammed Attar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 3 Feb 2020 08:01:39 +0000

Hi @Arjun Thapa<mailto:[email-masked]>@Mohammed Attar<mailto:[email-masked]>,

Please process refund as per Hybris ticket id 03527046.

Regards
Imran

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, February 3, 2020 9:51 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>; Urvika Chaudhary <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Refund to Bank account: Case id - 416455, Order Number: 6458359532

External email sender, please take precaution.
Hi Team,

We are still waiting update on this case.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 24 January, 2020 19:14:29
Subject: Re: Refund to Bank account: Case id - 416455, Order Number: 6458359532

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 January, 2020 11:23:17
Subject: Refund to Bank account: Case id - 416455, Order Number: 6458359532

Hi Team,
​
We request you to please find the below bank details and process the refund to the customer's bank account.

Customer account details:

IBAN_Number: SA0720000004210907289940
Account Number: 4210907289940
Bank_Name: Riyad bank
Account Holder Name: Awatef Nasser Ali Al-Qahtani

Problem statement: Refund to Bank account

Case id - 416455
Order Number: 6458359532
Order Created: Dec 26, 2019
Delivery date: 12/30/2019
RMA - 23191525
Return request created: 1/9/2020

Refund status: BANK_TRANSFER_IN_PROGRESS

​Thank you for your help!

Regards,
Manish

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