Subject: Re: Refund issue #6449892845
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, ali inayat <[email-masked]>
Date: Sun, 2 Feb 2020 23:49:35 -0700 (MST)

Hi Team, 

We are still waiting an update on below case. 
please help us to close this case asap. 

Regards, 
Fauzan 

From: "Fauzan Ahmad . Musalman" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]> 
Sent: Thursday, 30 January, 2020 01:47:58 
Subject: Refund issue #6449892845 

​Hi Team, 

With reference to order # 6449892845 

​As we can see that the refund of RMA: 23208370 has been done for only 9 item, but customer saying that she has returned 12 items. 
Item which is not refunded. 
161930156 - - Textured Sweatshirt with Round Neck and Long Sleeves SAR 40 
161901278 - - Textured Round Neck Sweater with Long Sleeves SAR 45 
161905386 - - Marie Printed Sweatshirt with Round Neck and Long Sleeves SAR 40 
Can you please check and update us how many item received in this order. 
​ 
Regards, 
Fauzan