Subject: Missing piece in 1 item
From: Abhishek Sisodia <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 2 Feb 2020 05:17:14 -0700 (MST)

Hi Team, 

Please look into this case as I have not received any reply on it since 2-3 escalations. 

Problem Statement : Missing piece in 1 item 

Order Date : Jan 1, 2020 
Order ID: 9765926236 
Tracking ID: 34182332545852 

Assistance Required : Need missing piece 

Issue Description: Customer has placed his order on Jan 1, 2020 but he claim that in his 1 item the pencil case was missing. 

Kindly please do the needful. 

Item number and name - 161619258, Roco Printed Trolley Bag with Free Pencil Case - 20 inches 

Price Of the Product : AED 119 

[ https://landmarkgroupservice.freshdesk.com/a/tickets/388703 | https://landmarkgroupservice.freshdesk.com/a/tickets/388703 ] 

Your Friends 
The Support Team