Subject: Defective WWD item(8367827437)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Inayat Ali <[email-masked]>
Date: Sun, 2 Feb 2020 05:10:41 -0700 (MST)

Hi Team, 

Problem Statement: Manufacturing fault item received (WWD). 

Order Date : ​19 Jan 2020. 

Order ID: ​8367827437 

Assistance Required: Manufacturing fault item received 

Manufacturing fault item : 158818955 - - Juniors 3 in 1 Madison Wooden Baby Crib 
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Issue Description: Customer emailed us informing that she received the item which they recieved is damaged, customer also provided us the picture of damaged item. 
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As per the customer the Juniors 3 in 1 Madison Wooden Baby Crib but 1 of the legs is shorter than the other 3. Also the holes don't match 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Abhishek Borgaonkar