Subject: RE: C&C late order 6455363903
From: Jessie Caparas <[email-masked]>
To: Maxwhryd Ecom <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, ali inayat <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammed Obiedo <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Suvadeep Saha <[email-masked]>, Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Raghu Pillai <[email-masked]>
Date: Sun, 2 Feb 2020 12:05:00 +0000

Hi Esaf,

What is the tracking ID of the order handed over to Aramex?

From: Maxwhryd Ecom <[email-masked]>
Sent: Sunday, February 2, 2020 2:49 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; ali inayat <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Obiedo <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Suvadeep Saha <[email-masked]>; Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Raghu Pillai <[email-masked]>
Subject: RE: C&C late order 6455363903

Dear Jessie,

Said Order Customer placed 3 Items  at 2-Dec-2019 and 1 item placed at 3-Dec-2019 .

3 pcs we shipped and handed over to Aramex team at 4-Dec-2019. And 1 pc we handed over to store team at 3-dec-2019.

Thanks
Esaf

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 02, 2020 12:13 PM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C late order 6455363903
Importance: High

@Raghu Pillai<mailto:[email-masked]> @Maxwhryd Ecom<mailto:[email-masked]>

Please check and advise if the 2nd parcel was handed over to the store.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 2, 2020 9:09 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Subject: C&C late order 6455363903
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number:6455363903, the customer placed the order on Dec 2, 2019, for 4 items and as per the hybris customer only collected 1 item under tracking number:645536390322999991.

Another item status is still READY_TO_SHIPPED with tracking number: 645536390322999992. Now the customer is chasing us for his pending items so could you please check and expedite the shipping time.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max rimalcenter" <[email-masked]<mailto:[email-masked]>>, "Alghamdi Mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 1, 2020 5:44:47 PM
Subject: C&C late order 6455363903

​Hi Team ,

 order :6455363903
Tracking ID :  645536390322999992
This order created on Dec 2, 2019 and it was on 2 packages
​
The second package mentioned above till now it is not collected by the customer, Kindly contact the customer to collect the items the soonest.

Customer is chasing us for the items. Kindly do the needful.

Regards,
Shakeeb

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