Subject: RE: Late Shipping #6462213943
From: Sagaya Suresh Kumar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Lifestyle <[email-masked]>, Mushir Khan <[email-masked]>, Lifestyle Ecom <[email-masked]>, EcomRDC Lifestyle <[email-masked]>, Parvez Khan <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Sagar Kumar <[email-masked]>
Date: Sun, 2 Feb 2020 11:48:14 +0000

Dear Team – Order placed on 22nd Jan item not yet received and processed from both RDC & CONLOC END.

Please respond on urgent !!

Regards
Sagaya Suresh
+966 565165997
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, February 02, 2020 1:04 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: asjad hussain <[email-masked]>; Seeta Seeta <[email-masked]>; ali inayat <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mushir Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Late Shipping #6462213943

External email sender, please take precaution.
Hi Team,

Kindly check the below case and update us if the order will be shipped or cancel the items.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 2 February, 2020 15:07:11
Subject: 6462213943

HI TEAM

Problem Statement: Late Shipping

Order Date : 22-Jan-2020
Tracking ID: S000470354042
with reference to order number : 6462213943

Customer has place order for 5 items. 1 out of 5 has been shipped and delivered to the customer.

Under the rest of the 4 items which are ( 161470212 / 161470211 / 161470208 / 161470209 ) so could you pleas let us know if the items will be shipped and delivered to the customer or not . if not kindly cancel the items and issue the refund for same.

we have escalated to the warehouse twice for the same but got no response.

Regards,
asjad

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