Subject: Missing item
From: Ahmad Daher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sun, 2 Feb 2020 02:54:34 -0700 (MST)

Dear Team 

Customer claims that there is missing item, kindly check the below details 
Regards 
Ahmad 

ticket #432053 

Problem Statement: Missing item 
Order Date : Jan 18, 2020 
Order ID: 6461689094 
Tracking ID: 45065826271 & 45065865364 

Assistance Required: Need Urgent Assistance 
Issue Description: Customer claims that he has recived his order with 3 missing items , which is mentioned below , kindly confirm us if the items have been shipped or not , Under the consignment details we can see that all items have been Delivered from our side. 

1- 160457426 - - Rimmel London Waterproof Kohl Kajal 
2- 156987661 - - Bourjois Twist Up The Volume Mascara 
3- 162024612 - - Koko Noko Cut and Sew Jacket with Long Sleeves and Zip Detail