Subject: RE: late refund /// 6460754681
From: Ksaconloc Returns <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, ali inayat <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 2 Feb 2020 08:55:58 +0000

Dear Team,

We have received only 2 item which we have already processed. Please find below details

Thanks,
Ratheesh.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, February 2, 2020 6:02 AM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Shivani Rani <[email-masked]>; Seeta Seeta <[email-masked]>; ali inayat <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late refund /// 6460754681

External email sender, please take precaution.
Hi Team,

We are still waiting an update for below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 30 January, 2020 04:16:12
Subject: Re: late refund /// 6460754681

Hi Team,

With reference to order #6460754681
RMA: 23218128 & 23218209

Customer has returned the all items of the order under AWB: 34141564102680, can you please check and process the RMA: 23218209

Regards,
Fauzan
________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 29 January, 2020 09:31:25
Subject: late refund /// 6460754681

Hi Team,

Ticket number: 422436
Problem Statement: Refund not processed
Order Date : 12 Jan 2020
Order ID: 6460754681
Return Tracking ID: 34141564102680 & 34120723367256
Assistance Required: Need urgent update

Issue Description: Customer raise 2 return request, 1 on Jan 16 under RMA 23218128 & 2nd on Jan 17 under RMA 23218209.

Customer have returned all 4 items under AWB 34141564102680, which was delivered to WH and refund under RMA #23218128 has already been processed for the two items.

The remaining two item for which refund has not processed yet are 160546300 - - Clo Clo Printed Deluxe Backpack with Zip Closure 2 quantity.

Kindly confirm how many items were received under AWB 34141564102680.

Thank you for your help!

Regards,
Shivani

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