Subject: Re: refund issue order #6453131440
From: Mohammed Obiedo <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 Feb 2020 06:20:06 -0700 (MST)

Hi Team , 

the customer provided this pics from the bank application , 

Regards, 
Obiedo 

From: "Mohd Imran" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammed Obiedo" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Saturday, 1 February, 2020 13:42:15 
Subject: RE: refund issue order #6453131440 

Hi Fauzan, 

Please ask customer to share the bank statement. 

Regards 

Imran 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Friday, January 31, 2020 5:21 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Mohammed Obiedo <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]> 
Subject: Re: refund issue order #6453131440 

External email sender, please take precaution. 

Hi Team, 

With reference to ticket: 428395 

order 6453131440 

Customer has returned items and got the refund two times, as per customer he received SMS of the refund on 22 Jan & 24 Jan, 2020, customer also shared the screenshot of messages from the bank. 

can you please check and advice us on this case. 

Regards, 

Fauzan 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 30 January, 2020 23:15:04 
Subject: refund issue order #6453131440 

Hi Team , 

With reference to order :6453131440 

Ticket number :428395 

In this order we made return request and the refund has been done but twice ,Kindly check the attachment 

Regards, 

Obiedo 

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