Subject: late shipping C&C order / 6457763548
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 Feb 2020 05:25:59 -0700 (MST)

Please take a look at ticket #404055 raised by User ([email-masked]). 

Hi Team, 

Problem Statement – Order still in ready to shipped status C&C 
Order ID – 6457763548 
Store code : Max60107 
Assistance Required – Need urgent shipping C&C 

Issue Description: order was placed on 22-Dec-2019 , However this order still not ready for pick up . can you confirm us whether this order is reached to the store or not customer is so upset about it . 
As per the Hybris the order status is ready to shipped. 

Regards, 
Ammar Ali