Subject: late processing of the refund / 6457857278
From: Ammar Ali <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 1 Feb 2020 05:01:33 -0700 (MST)

There are two escalations, one has been escalated to Aramex and the other one to warehouse but we did not receive response till now 

ticket #397369 

​Hi Team, 

With reference to order #6457857278 
RMA: 23145006 

​Customer saying that he has returned the item under RMA: 23145006 with AWB: 45058984876 can you please confirm with us that the item has received at warehouse. 

Regards, 
Fauzan 

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Hi Team, 

Problem Statement – Late collection 
Order ID – 6457857278 
Tracking ID : 45058984876 
​Reference ID : L262C83 
Assistance Required – Need confirmation of this order 

Issue Description: Order was placed on: Dec 22, 2019 and the return request was on 12/26/19 ,However. The order was collected from the customer but as we can check on website this number is invalid so kindly confirm us whether these items have been returned to our warehouse or not, 

Regards, 
Ammar Ali