Subject: late delivery//6460531756
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: [email-masked], asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, ali inayat <[email-masked]>
Date: Sat, 1 Feb 2020 02:22:26 -0700 (MST)

Hi Team, 

With the reference to order number: 6460531756, the order was placed on Jan 11, 2020 but till now the order status is READY_TO_SHIPPED under tracking ID: 646053175623999991. 

We request you to kindly check and expedite the delivery date as customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, February 1, 2020 1:33:38 PM 
Subject: late delivery 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : 11-Jan-2020 
Order ID: 6460531756 
Tracking ID: 646053175623999991 
Store code: Max60107 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 11-Jan-2020 and till now he has not received the order. As per the hybris the order status is ready to be shipped . 
Customer is chasing us for his order so we request you to expedite the delivery date as customer is a with us since 2018. 

we have escalated to the relevant team but got no solution. 

Regards, 
asjad