Subject: RE: Late Refund 6454474441
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 1 Feb 2020 08:22:53 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]>,

Please process the refund. Order already delivered to warehouse.

Regards
Imran

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, January 31, 2020 1:47 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>; Inayat Ali <[email-masked]>
Subject: Late Refund 6454474441

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed
Order Date : Nov 28, 2019
Order ID: ​6454474441
Return Tracking ID: 34119923512925
RMA 23190205
Assistance Required: Need refund for customer.
Issue Description: As per Fetcher website the order has been returned to shipper on 12 Jan  2020  and till now the status on hybris is SUBMITTED_TO_WAREHOUSE

Kindly process the refund asap .

Regards,
Fauzan
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