Subject: Refund processing//6455926524
From: Seeta Seeta <[email-masked]>
To: sree adhikessavan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, ali inayat <[email-masked]>
Date: Sat, 1 Feb 2020 00:19:21 -0700 (MST)

Hi Team, 
Still we are waiitng for your revert. 

Thanks & Regards, 
Seeta Kunwar 

From: "ali inayat" <[email-masked]> 
To: "sree adhikessavan" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, January 14, 2020 4:57:19 PM 
Subject: Re: Refund processing//6455926524 

Sorry for the spamming 

+ Attachment 

From: "ali inayat" <[email-masked]> 
To: "sree adhikessavan" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 16:56:37 
Subject: Re: Refund processing//6455926524 

Hi Team 

Please process the refund for the pending item. The customer placed the order (6455926524) and she never picked the item's from the store, however, refund has been processed for one of the item's and not for the second one. 

We request to check and process the refund on a priority basis. 

Thanks 
Inayat Ali 

From: "Algaili Ahmed" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, 13 January, 2020 22:47:36 
Subject: Refund processing 

Hi Team, 

The following case has been escalated to DXB TEAM in which the order for two items has not been picked however the RTS and the refund was processed for one item instead of two items, kindly forward the case for the full refund urgently: 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Dec 7, 2019 
Order ID: 6455926524 
Return Tracking ID: RTS 
Assistance Required: Process a refund for the non picked item ( 159430203 - - REVLON Super Lustrous Lipstick) 
Issue Description: The click and collect order for the two items was not collected by the customer and according to to the hybris the refund has only been processed for one item, So we request you to check under RMA 23158008 and process a refund for the item ( 159430203 - - REVLON Super Lustrous Lipstick) asap . 

Regards, 
Algaily