Subject: LATE COLLECTION
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 31 Jan 2020 23:51:47 -0700 (MST)

Hi Team, 

In this below escalation the customer raised return requests but the items have still not been collected, kindly follow up with courier team to arrange collection asap. 

​ Hi Team, 

Problem Statement: What is the issue (Late Collection) Courier Team 
Order Date : Dec 17, 2019 
Order ID: 8364593624 
Tracking IDs: KWI2019 - KWI2019 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/19/19 5:30 PM and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Algaily