Subject: proof of collection
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 31 Jan 2020 23:18:32 -0700 (MST)

Hi Team, 

ticket id:393845 
​ 
Problem Statement: Customer has not collected the order 
Order Date : 05-Dec-2019 
Order ID: 6455713019 
Tracking ID:645571301922999991 
Store Code: ShoeMart21239 
Assistance Required: Need proof of Collection 
Issue Description: The order was placed on 05-Dec-2019, And as per hybris the order is collected on 09/12/19. 
Kindly update us with proof of collection. 

we have already escalated to the store for the same but got no response 
Regards, 
Asjad