Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jan 2020 20:34:46 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Why am I not getting return items option for my order 9768700634?           12:26 AM, 01st Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:27 AM, 01st Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:27 AM, 01st Feb                     User                    Sure           12:27 AM, 01st Feb                   Fauzan                   can you please share the items name which you want to return so we will initiate a return request from our end           12:28 AM, 01st Feb                     User                    Sure .. 2 caps 15 aed           12:30 AM, 01st Feb                   Fauzan                   are mean this item  Set of 2 - Textured Beanie Cap           12:31 AM, 01st Feb                     User                    S           12:31 AM, 01st Feb                   Fauzan                   only one item you want to return ?           12:32 AM, 01st Feb                     User                    S           12:32 AM, 01st Feb                     User                    Thank you           12:33 AM, 01st Feb                   Fauzan                   the return request has been successfully created and it will be colledcted by aramex within 2 to 4 working days           12:34 AM, 01st Feb                   Fauzan                   tracking number 45493385254           12:34 AM, 01st Feb                   Fauzan                   Is there anything else I can help you with?            12:34 AM, 01st Feb                     User                    Tats it. Thanks           12:34 AM, 01st Feb                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:34 AM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/436452