Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jan 2020 19:53:20 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:45 PM, 31st Jan                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:45 PM, 31st Jan                     User                    if I pay online using Visa, what refund policy           11:46 PM, 31st Jan                   Fauzan                   the refund will be back to the same card           11:47 PM, 31st Jan                     User                    how long it take           11:47 PM, 31st Jan                   Fauzan                   it will take 4 to 15 working days as per your bank norms           11:49 PM, 31st Jan                     User                    what if I pay using Mada card           11:49 PM, 31st Jan                   Fauzan                   it will be same           11:50 PM, 31st Jan                     User                    OK thanks           11:50 PM, 31st Jan                   Fauzan                   Is there anything else I can help you with?            11:51 PM, 31st Jan                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           11:53 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/436420