Subject: Re: Refund issue _6458994474
From: Ahmad Daher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 31 Jan 2020 10:05:00 -0700 (MST)

Dear Inayat 

Customer is chasing us, customer provided us with bank statement kindly check the attachment 

Regards 
Ahmad 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, January 28, 2020 3:50:33 PM 
Subject: Refund issue _6458994474 

Ticket 422209 

Dear Team 

problem Statement ; Refund has been deducted twice 

Jira Ticket : REL-81784 - 

Order Date ; 31 Dec 2019Order ID ; 6458994474Assistance Required ; Need check the refund, 

The customer was placed an order and cancelled, but as per the customer the amount has been deducted twice and not refunded, and she provided her bank statement, 

kindly check and advise 

Regards 
Ahmad