Subject: Re: refund issue order #6453131440
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammed Obiedo <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>
Date: Thu, 30 Jan 2020 18:20:35 -0700 (MST)

Hi Team, 

With reference to ticket: 428395 
order 6453131440 
Customer has returned items and got the refund two times, as per customer he received SMS of the refund on 22 Jan & 24 Jan, 2020, customer also shared the screenshot of messages from the bank. 
can you please check and advice us on this case. 

Regards, 
Fauzan 

From: "Mohammed Obiedo" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]> 
Sent: Thursday, 30 January, 2020 23:15:04 
Subject: refund issue order #6453131440 

Hi Team , 

With reference to order :6453131440 
Ticket number :428395 

In this order we made return request and the refund has been done but twice ,Kindly check the attachment 

Regards, 
Obiedo