Subject: Late Refund 6454474441
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Inayat Ali <[email-masked]>
Date: Thu, 30 Jan 2020 14:46:39 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 28, 2019 
Order ID: ​ 6454474441 
Return Tracking ID: 34119923512925 
RMA 23190205 
Assistance Required: Need refund for customer. 
Issue Description: As per Fetcher website the order has been returned to shipper on 12 Jan 2020 and till now the status on hybris is SUBMITTED_TO_WAREHOUSE 

Kindly process the refund asap . 

Regards, 
Fauzan