Subject: RE: Delay Order C&C 6457009831
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Thu, 30 Jan 2020 10:46:14 +0000

This has been cancelled.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, January 27, 2020 4:05 AM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ahmad Daher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; ali inayat <[email-masked]>
Subject: Re: Delay Order C&C 6457009831

External email sender, please take precaution.
Hi Team,

We are still waiting your response on below case.
Kindly check and help us to close this case ASAP.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 January, 2020 11:30:56
Subject: Delay Order C&C 6457009831

Hi Team,

With reference to the order number 6457009831, the customer placed the order on 16 Dec 2019, and till now the order status is IN_PROGRESS. Under the consignment section, there are no details as well.

Agent has already escalated the case multiple times but we didn't receive any update from the concerned team, So we request you to look into this concern and help us to resolve the case.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

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