Subject: RE: Partial Shipment for C&C Order ID 6455802664
From: Jessie Caparas <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Max Dhahran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Varun Binani <[email-masked]>
Date: Thu, 30 Jan 2020 09:19:49 +0000

Hi Abhilash,

Still no reply from the store fyi.

We can't prolong this case - it's been pending since December 2019.

From: Abhilash Kuttalam <[email-masked]>
Sent: Tuesday, January 28, 2020 11:50 AM
To: Max Dhahran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Varun Binani <[email-masked]>
Subject: RE: Partial Shipment for C&C Order ID 6455802664

Dear Team Dhahran,

Please locate the parcel for the order 6455802664 and let us know.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 28, 2020 11:17 AM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Partial Shipment for C&C Order ID 6455802664
Importance: High

Hi @Abhilash Kuttalam<mailto:[email-masked]> @Alghamdi Mohammed<mailto:[email-masked]>

Please help us with this order. There are 2 shipments. 1 has been picked and the other is stuck as ready to shipped. We need to check if the 2nd shipment has been physically received in the store.

We are unable to manually refund this item from our side and we need the store team to check on this.

Order Date :Dec 6, 2019
Order ID: 6455802664
Item ID : 161907524 - - Printed Round Neck T-shirt with Full Length Jog Pants
Store Code: Max60306

This was escalated since December 12, however, there has been no reply.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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