Subject: RE: Missing Item / 6455264127 --- 161965637
From: Jessie Caparas <[email-masked]>
To: "Mohmed Musa (SA)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mensour ShehabAlDeen <[email-masked]>, AbdelKader Salameh <[email-masked]>, "Omer Saeed (SA)" <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>, Zaid Zafar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 30 Jan 2020 07:50:21 +0000

@Mohmed Musa (SA)<mailto:[email-masked]>

Please share the return tracking and manifest for this return.

FYI @Ksaconloc Returns<mailto:[email-masked]>

From: Mohmed Musa (SA) <[email-masked]>
Sent: Sunday, January 26, 2020 6:22 PM
To: Shakeeb Arsalan <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]>; Omer Saeed (SA) <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>; Zaid Zafar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Inayat Ali <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: RE: Missing Item / 6455264127 --- 161965637

External email sender, please take precaution.
Dears,

Please note both pieces have been delivered.

Best Regards,
Mohmed Musa

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 26, 2020 3:26 PM
To: Mohmed Musa (SA) <[email-masked]<mailto:[email-masked]>>; Mensour ShehabAlDeen <[email-masked]<mailto:[email-masked]>>; AbdelKader Salameh <[email-masked]<mailto:[email-masked]>>; Omer Saeed (SA) <[email-masked]<mailto:[email-masked]>>
Cc: ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>; Zaid Zafar <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Missing Item / 6455264127 --- 161965637

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem statement : incomplete delivery(Missing item)
Order ID : 6455264127
Tracking NO : 45054606365
Missing item ID : 161965637 - - Upholstered Bench - 120x40.5x52 cms (Check the attachment for its picture)
issue description : Customer is claiming that the item mentioned above has not been delivered with the shipment and its price has been collected by the courier partner (check the attachment : customer shared with us a photo of the shipment he has received and the weight mentioned is 1 KG , however the missing item is a big one)

Assistance required : Kindly check if the item has been delivered or not, and provide POD if delivered,
if you still have the item Kindly deliver it ASAP.

Regards
Shakeeb

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