Subject: RE: Store closed but CnC order still pending
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, ali inayat <[email-masked]>
Date: Thu, 30 Jan 2020 07:07:22 +0000

Hi Fauzan,

Store’s been closed. Raised to JIRA to get it refunded.

https://landmark.atlassian.net/browse/REL-82447

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, January 30, 2020 2:40 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; ali inayat <[email-masked]>
Subject: Re: Store closed but CnC order still pending

External email sender, please take precaution.
Hi Team,

With reference to ticket :412222
Order: 7667041501
Order Date:11-Jan-2020
Store Code:Splash30132

As per hybris the status is showing ready for pickup, but when customer visited the store, the store was closed. There is no update from the relevant team for the same.

Kindly assist.

Regards,
Fauzan.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 29 January, 2020 07:00:46
Subject: Store closed but CnC order still pending

Dear Fauzan,

With regards to Order No 7667041501, Ticket No 412222, the status in the Hybris is still showing as 'Ready to Pick Up' but when customer visited the store, the store was closed. There is no update from the relevant team for the same.

Kindly assist.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com