Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jan 2020 21:14:01 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I talked to you one month ago and you said you will solve the issue and you will contact to me at email and now one month passed and you didn't solve it until now           12:57 AM, 30th Jan                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:58 AM, 30th Jan                     User                    ??           01:00 AM, 30th Jan                   Fauzan                   sorry for the late response           01:01 AM, 30th Jan                   Fauzan                   how may i help you           01:01 AM, 30th Jan                     User                    I talked to you one month ago and you said you will solve the issue and you will contact to me at email and now one month passed and you didn't solve it until now           01:02 AM, 30th Jan                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           01:02 AM, 30th Jan                     User                    ok           01:02 AM, 30th Jan                   Fauzan                   Thank you for holding up            01:09 AM, 30th Jan                   Fauzan                   and sorry for the inconvenience           01:09 AM, 30th Jan                   Fauzan                   we will give you a voucher with the same amount but it will be applicable only on online purchases           01:10 AM, 30th Jan                     User                    when you will give it to me           01:10 AM, 30th Jan                   Fauzan                   it may take 2 to 3 working days           01:11 AM, 30th Jan                   Fauzan                   can you please share your email address           01:11 AM, 30th Jan                     User                    [email-masked]           01:12 AM, 30th Jan                   Fauzan                   thank you for providing us the details           01:12 AM, 30th Jan                   Fauzan                   we will send the voucher within the time           01:12 AM, 30th Jan                   Fauzan                   Is there anything else I can help you with?            01:12 AM, 30th Jan                     User                    ok I am waiting the voucher           01:13 AM, 30th Jan                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           01:13 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/433258