Subject: Refund issue #6449892845
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, ali inayat <[email-masked]>
Date: Wed, 29 Jan 2020 13:17:58 -0700 (MST)

​Hi Team, 

With reference to order # 6449892845 

​As we can see that the refund of RMA: 23208370 has been done for only 9 item, but customer saying that she has returned 12 items. 
Item which is not refunded. 
161930156 - - Textured Sweatshirt with Round Neck and Long Sleeves SAR 40 
161901278 - - Textured Round Neck Sweater with Long Sleeves SAR 45 
161905386 - - Marie Printed Sweatshirt with Round Neck and Long Sleeves SAR 40 
Can you please check and update us how many item received in this order. 
​ 
Regards, 
Fauzan