Subject: RE: C&C Not shipped yet 6456810806
From: Sagaya Suresh Kumar <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Escalations Dxbteam <[email-masked]>, Raghu Pillai <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, max Othaim <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Ahmad Daher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 29 Jan 2020 08:50:57 +0000

Dear @Jessie Caparas<mailto:[email-masked]> – This below order processed and dispatched to store end directly from Max Conloc Riyadh End.

@Maxwhryd Ecom<mailto:[email-masked]> & @Raghu Pillai<mailto:[email-masked]> – Please share Signed Store POD Copy for this case !!

ORDER NO
Docket no
Store code
Store location
Concept
Region
no of package
Handover date
6456810806
645681080622999000
60119
MaxOthaim MallExit 10
MAX
RIYADH
1
14-Dec-2019

Regards
Sagaya Suresh
+966 565165997
From: Jessie Caparas <[email-masked]>
Sent: Wednesday, January 29, 2020 11:20 AM
To: Shakeeb Arsalan <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ksaclick&collect Rydconloc <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; max Othaim <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Ahmad Daher <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Raghu Pillai <[email-masked]>
Subject: RE: C&C Not shipped yet 6456810806
Importance: High

@Sagaya Suresh Kumar<mailto:[email-masked]> @Ksaclick&collect Rydconloc<mailto:[email-masked]>

The store team is saying that this order was not delivered to them.

Where is this order now?

It’s pending from December 14 and we need it resolved asap!

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 26, 2020 6:44 PM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; max Othaim <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Not shipped yet 6456810806

External email sender, please take precaution.
Hi Team,

The store is saying they did not receive the order physically.
Kindly advise

Regards
Shakeeb
________________________________
From: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc cnc" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "max othaim" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 January, 2020 16:16:02
Subject: RE: C&C Not shipped yet 6456810806

Dear Team,

Said Order we shipped and handed over to store team at 15-Dec-2019.

Thanks
Esaf

From: Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 11:21 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; max Othaim <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: C&C Not shipped yet 6456810806

@Maxwhryd Ecom<mailto:[email-masked]>,
                                 Kindly update, as we are not about to receive POD of max stores.

Here’s a  dispatched details with hand over date for your reference..
ORDER NO
Docket no
Store code
Store location
Concept
Region
no of package
Handover date
6456810806
645681080622999000
60119
MaxOthaim MallExit 10
MAX
RIYADH
1
14-Dec-2019

Regards
Ganesh..

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 10:59 AM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; max Othaim <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Not shipped yet 6456810806
Importance: High

@Ksaclick&collect Rydconloc<mailto:[email-masked]>

It shows this was received in CONLOC.

Was this shipped to the store? Please share the POD asap.

The CS team has been sending emails since December 16 with no reply  - please assist on this urgently.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 11:49 AM
To: max Othaim <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Not shipped yet 6456810806
Importance: High

External email sender, please take precaution.
Hi Team,

We are still waiting for an update on the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "max othaim" <[email-masked]<mailto:[email-masked]>>, "Alghamdi Mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 4:55:37 PM
Subject: C&C Not shipped yet 6456810806

Hi Team,

Is there any update on below case?

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max othaim" <[email-masked]<mailto:[email-masked]>>, "Alghamdi Mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 10, 2020 11:40:51 PM
Subject: Fwd: C&C Not shipped yet 6456810806

Hi Team,

Kindly assist with the below concern.

Regards
Shakeeb

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 January, 2020 15:20:54
Subject: Not shipped yet 6456810806

Hi team

Kindly check and revert as no reply from store.
Ticket 345566

Hi Team,

Problem Statement – Not shipped yet

Order date : Dec 14, 2019
Order ID – 6456810806
Store code Max60119

Assistance Required _ Kindly confirm if the order is available in the store or not ? if available Kindly mark it as READY FOR PICKUP and contact the customer to collect it the soonest.
Kindly check and revert

Regards,
Ahmad

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com