Subject: New Reply Received - Conversation with Bobbing Grapes
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jan 2020 08:23:57 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Conversation with Bobbing Grapes  Ticket comment <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Dear Team,</span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Kindly note that the order is sent for delivery today.</span></span></span> <span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">We will do our best to have this order delivered at the earliest convenience.</span></span></span></span></span></span></span><br>
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<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Best Regards</span></span></span></span></span></span></span><br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/1/2020 2:39 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#428690] - Conversation with Bobbing Grapes<br>
 
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/428690" rel="noreferrer">#428690</a> </div>

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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date : <strong dir="ltr">17-Jan-2020</strong><br>
Order ID: <strong dir="ltr">6461450957</strong><br>
Tracking ID: <strong dir="ltr">S000461458588</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 20/01/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/428690