Subject: late refund /// 6460754681
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Jan 2020 21:01:25 -0700 (MST)

Hi Team, 

Ticket number: 422436 
Problem Statement: Refund not processed 
Order Date : 12 Jan 2020 
Order ID: 6460754681 
Return Tracking ID: 34141564102680 & 34120723367256 
Assistance Required: Need urgent update 

Issue Description: Customer raise 2 return request, 1 on Jan 16 under RMA 23218128 & 2nd on Jan 17 under RMA 23218209. 

Customer have returned all 4 items under AWB 34141564102680, which was delivered to WH and refund under RMA #23218128 has already been processed for the two items. 

The remaining two item for which refund has not processed yet are 160546300 - - Clo Clo Printed Deluxe Backpack with Zip Closure 2 quantity. 

Kindly confirm how many items were received under AWB 34141564102680. 

Thank you for your help! 

Regards, 
Shivani